
Adjust the paper guides to fit the width of the document(s).ĭo NOT pull on the document while it is feeding.Ĩ. If after two attempts the machine's display still does not go blank and show the message 'Enter Fax No', go to step 9.ħ. If the machine's display does not go blank for 5 seconds display the message 'Enter Fax No', verify that FAX is illuminated and try step 6 again. If the document(s) are in the ADF correctly, the Brother machine's display will go blank for 5 seconds and then show the message 'Enter Fax No'. Remove the document from the ADF and then again place the document(s) you want to copy into the ADF face down, top edge first until you feel it touch the feed roller. Make sure documents written with ink are completely dry.Ħ. Do NOT use cardboard, newspaper, or fabric. Use paper with a moisture content of approximately 5%.ĭo NOT use paper that is curled, wrinkled, folded, ripped, stapled, paper-clipped, pasted or taped. Use paper that is 20 to 24 lb (75 to 90 g/m2).

Use paper that is made for plain-paper copying. Make sure you are using paper that meets these specifications: If the machine's display does not go blank for 5 seconds display the message 'Enter Fax No'. If the document(s) are in the ADF correctly, the Brother machine's display will go blank for 5 seconds and then show the message 'Enter Fax No'. T he ADF can hold up to 20 pages, but for this troubleshooting, only place 5 or less pages into the ADF. Place the document(s) you want to copy into the ADF face down, top edge first until you feel it touch the feed roller.

Do this even if your issue is for copies or scans, not faxes.Ĥ. It should be illuminated in green once pressed. Pull out the ADF Document Output Support.Ģ.

Place document in the ADF and make a copy. Power Cycle the machine. Power off the Brother machine, wait 15-30 seconds and then power it back on. If you are having problems using the Brother machine's Automatic Document Feeder (ADF), follow the instructions below:
